GLOBAL Support

First-Class Customer Service

At Blackhawk, we’re pilots too. We understand how vital your aircraft is to your operation. Should you have questions, need detailed product information, or have an urgent AOG concern, our customer support department is here to support your Blackhawk-powered aircraft.

GLOBAL Primary Contact — EMERGENCY AOG

Michael Moore

Customer Service Manager, Blackhawk Aerospace Upgrades

ADDITIONAL AOG Contact — EUROPE

Bobby Patton

VP, International Sales, Blackhawk Aerospace Upgrades

ADDITIONAL AOG Contact — AFRICA

Cisca De Lange

Sales Manager – Africa, Blackhawk Aerospace Upgrades

BUSINESS UNIT SUPPORT

Select your business unit

  • Bobby Patton

    VP, International Sales, Blackhawk Aerospace Upgrades

  • Cisca De Lange

    Sales Manager – Africa, Blackhawk Aerospace Upgrades

  • Michael Moore

    Customer Service Manager, Blackhawk Aerospace Upgrades

  • Darryl Banas

    Customer Support Specialist, Blackhawk Aerospace Upgrades

  • Sean Gathright

    Customer Support Specialist, Blackhawk Aerospace Upgrades

  • Steve Ell

    Production & Engineering Manager, Blackhawk Aerospace Composites

  • Al Thompson

    Quality Assurance Manager, Blackhawk Aerospace Composites

  • Debbie Parr

    Purchasing/Inventory Control & Spare Parts, Blackhawk Aerospace Upgrades

  • Jim Allmon

    President & CEO, Blackhawk Aerospace

    A Blackhawk Aerospace founding partner, Jim Allmon created the Blackhawk Aerospace brand and concept of upgrading turboprop aircraft with new, higher horsepower Pratt & Whitney engines. Prior to founding Blackhawk Aerospace in 1999, he served as the president and CEO of Aurora Aviation in Waco, Texas, an FBO offering aircraft sales, avionics, MRO and flight training. He has also served as president and CEO of Allmon Aviation and TulsaJet, Inc. in Tulsa, Oklahoma.

    A pilot himself, Allmon follows the mantra of “quality and safety above profits, always.” Allmon’s favorite part of the job is solving customer issues and flying with them in their planes to witness their excitement first hand as they experience the power of a Blackhawk. He enjoys keeping an open door to any employee or customer, willing to roll up his sleeves and find solutions as quickly as possible.

    Outside of Blackhawk Aerospace, together with his wife, Blackhawk EVP Lynnette Allmon, Allmon founded the Freedom Ball, an annual fundraising event for aviation scholarships that honors our veterans and active duty soldiers.

    Full Bio
  • Rory Crews

    Vice President, Blackhawk Aerospace Solutions

    A 32-year veteran of the U.S. Air Force with a bachelor’s degree in mathematics, Rory Crews brings a wealth of leadership, industry experience, and business acumen to Blackhawk. He develops and leads the company’s successful new programs, executes its major defense industry MRO contracts, and maintains our extensive quality management system. During his tenure, he’s been successful in managing engine MRO for more than 200 military aircraft in 81 countries and negotiated several high value contract negotiations.

    During his service in the U.S. Air Force, Crews held several operations, training, and leadership positions in addition to flying as a special operations pilot. He retired at the rank of Lt. Colonel. His also served as an airline transport captain and air cargo consultant before joining Blackhawk in 2015. Aviation has always been in Crews’ blood. One of his first jobs as a young man was as a refueler at a local FBO so he could earn money for flying lessons. Today he is an ATP-rated multi-engine airplane pilot with more than 11,000 hours of flight time.

    Full Bio
  • Conrad Theisen

    Vice President Sales & Marketing, Blackhawk Aerospace Technologies

    Conrad Theisen joined the Blackhawk team in 2021 to expand strategic opportunities within the avionics marketplace. He moved into this newly created position when Blackhawk purchased Columbia Avionics later the same year. With new engine STCs now requiring close collaboration with avionics OEMs such as Garmin or Collins Aerospace, he helps bridge the gap within Blackhawk.

    Theisen brings 25 years of avionics expertise and experience working with OEMs from his former position, director of avionics sales at Elliott Aviation. During his tenure with Elliott, Thiesen was responsible for G1000 King Air retrofit programs and the Collins Aerospace Modernization upgrade on the King Air series aircraft. He reports directly to the Blackhawk Aerospace Executive Committee as he pursues avionics opportunities within general aviation and the government/military market.

    Full Bio

INSTRUCTIONS FOR CONTINUED AIRWORTHINESS (ICA) LIST

Issued by Blackhawk as the engine modification STC holder, ICAs are the written instructions that specify requirements, procedures, and standards for continued airworthiness of an aircraft after the engine modification.